Discord, the popular social communications Platform, experienced an API outage earlier this week that led to a significant disruption in operations on the platform. This issue, which is no longer causing downtime and has been fully acknowledged via the company’s status page, is the result of API issues that have not been detailed.
Around mid-day on January 26th, 2022, Discord users began experiencing difficulty accessing the platform. Discord’s status page was quick to acknowledge the issue and posted a message stating that “We are currently investigating a widespread API outage.”
The company soon posted more detail, noting that “We have identified the underlying issue with the API outage but are dealing with a secondary issue on one of our database clusters. We have our entire on-call response team online and responding to the issue. ” Discord then imposed rate-limits for logins that allowed users to experience limited functionality while the company conducted further research and mitigation strategies.
In less than an hours time, Discord was close to fully operational and the status page read “The database is healthy again and our internal error rate has fallen to nominal levels. We are beginning to raise the login rate limit to allow users to reconnect. ”
While the User Experience is seemingly back to normal, Discord does not seem to have fully discovered the root cause of the issue. The most recent status that has been released reads “We apologize for any inconveniences this outage has caused, and our team will be root causing and prioritizing fixes to the underlying failures we observed today.”