Live chat plugins are a very important feature you can add to your site to enable live, real-time conversation. The knowledgeable piece of software creates a live chat widget on your web page that visitors can open and talk to company staff.
Why add Live Chat software to your site?
Live chat plugins are available from multiple providers and the features they offer will vary from one plugin to another. But no matter which live chat tool you choose, activating a chat widget is guaranteed to increase sales, improve customer satisfaction and generate more conversions.
Top 8 Live Chat Plugins
With benefits and success rates in mind, it’s time to look at the best live chat plugins available for WordPress sites:
LiveChat is the software for you if you are looking for a premium service full of features. LiveChat consistently ranks as one of the best live chat plugins available for WordPress sites. This is due to its easy setup, the full integration with other services and its comprehensive range of tools and features. The aesthetically pleasing software is compatible with all devices, from laptops, tablets to mobiles, so your visitors can get in touch with you in no time. fast speed.Key Features: Automatic greetings and triggersColored circles to indicate a customer’s waiting timeIntegration with over 130 CRM tools Easy pairing with services like Google Analytics and ZendeskAccess to visit reports and analyticsPrice: LiveChat offers a free 14-day trial to new users. Then prices start at $ 16 a month and vary depending on the type of subscription you choose.
It may not be exclusively designed for WordPress sites, but Olark is still a strong candidate to add a live chat tool to your WordPress site. All you have to do is copy and paste the code snippet provided by Olark to embed the live chat widget on your WordPress site, and just as quickly as you can embed Olark’s software and all its perks on your corporate site. Olark has a lot of impressive features, especially for those looking for location and translation tools, or those who want in-depth visitor insight. Key Features: Detailed reports on chat frequency, customer satisfaction and response rate; Ability to assign messages to specific departments; Previews of customers’ shopping cart contents; CRM integration and HelpDesk integration; Live chat translation in over 100 languages. Pricing: Olark is an example of premium live chat software, and plans start at $ 19 a month. New users can sign up for a free two-week trial before upgrading to a paid plan. Live chat plugins are invaluable for companies looking to secure sales and strengthen customer relationships
3) Tidio Live Chat
You do not have to pay to get a good live chat plugin for your WordPress site – Tidio Live Chat is an excellent example of a free plugin that offers impressive features without the hefty price. The Tidio software is modern, simple to set up and easy to use and customize. The plugin offers three different designs, so you can personalize your chat box to suit your brand – and you can also choose between two positions and a wide range of colors for your live chat widget. Tidio Live Chat is specially designed for WordPress. community and is one of the most accessible plugins to install on WordPress sites. It is an ingenious option for those who are new to live chat or those who want to add a plugin to their website without lots of excess fees. Key Features: Supports 183 languages and offers 21 pre-translated packages; Merge live chat and Tidio chatbots to guarantee answers 24/7; Manage your emails and Facebook messengers in the same interface; Offline messages sent directly to your inbox; Unique avatars for each agent participating in a live chat conversation.Prizes: When you sign up for the first time, you will receive a 7-day free trial of the Tidio pro version. Once your trial period has expired, you can downgrade to the free basic version of Tidio or subscribe to a paid pro pack (starting at $ 18 a month).
4) Zendesk chat
Formerly known as Zopim, Zendesk Chat integrates well with a wide range of third-party services and platforms, including WordPress sites. Zendesk Chat comes from the industry-leading helpdesk service of the same name. Zendesk has long been an expert in customer service, and their knowledge of the field is evident in their customer satisfaction-oriented live chat software. With AI chatbots, chat triggers and in-depth analytical data on offer, Zendesk Chat is the ideal plugin for your WordPress site if you want to guarantee first-class customer care. Key Features: Automatic trigger greetings if customers are on your side for 1 minute; Monitored waiting time and chat analysis; Opportunity for customers to provide chat feedback / reviews; Integrates with Zendesk support desk software; Integrates with social media and ticket sales. Pricing: Zendesk Chat offers a free limited subscription, which includes basic features and an agent, but limits your site to one chat at a time. To get full access to Zendesk Chat features, you can sign up for a premium plan from $ 14 per month.
5) Tawk.To Live Chat
Tawk.To Live Chat is completely free and fully compatible with WordPress sites. The plugin offers premium features like unlimited chats, canned replies and automated triggers with no premium fees from its rival services.All the functionality of Tawk.To is free to use, but you can hire agents through the service to respond to your website chat on on your behalf. This service costs $ 1 per hour. agent, but is completely optional.Tawk.To is one of the best free live chat plugins available and over 250,000 companies already use the software. Key Features: Unlimited free chats; Allows file upload; A “snug look” feature to see what customers are writing before sending their message; Predefined shortcuts to improve response time; Supports 27 different languages. Rates: Tawk. Two Live Chat is completely free to use. Check out this live chat WordPress OptionsIt was everything from Live chat plugins.