Forgot your Instagram password, but don’t have access to your email address or phone number?
If you do not have access to your email address or phone number, you will not be able to reset your Instagram password.
That’s why you have to contact Instagram support help restoring your account.
Likewise, you need to do this if you think your account has been hacked.
However, contacting Instagram support is challenging because they are difficult to access.
Restoring your account is also challenging because you have to confirm your identity.
The verification process requires that you take a picture of yourself with the code.
In this guide, you will learn how to reset your Instagram account without an email address or phone number so you can reset your password.
How to restore your Instagram account without an email or phone number
If you want to restore your Instagram account without an email address or phone number, you need to go to “Get more help?” page.
You can then request support by tapping “I can’t access this email address or phone number.”
Tap “I can’t access this email address or phone number” to open it “Request Support” Form.
In the form, you must enter the email address you want Instagram to contact you.
Then enter your email address linked to your Instagram account.
Then you have to run a couple of questionnaires follow the description of your problem.
Once you’ve submitted the form, you’ll need to wait for an email from Instagram.
The email requires you to take a photo of yourself with the code.
This will verify your identity and that you are the owner of the Instagram account.
Finally, you will receive an email from Instagram with a link to change your password.
Here’s how to restore your Instagram account without an email address or phone number:
1. Go to “Get more help?”
First, open Instagram and go to the login page.
If you’re signed in to a secondary account, go to your profile and tap your username.
Then tap “Add account” and then “Sign in to current account.”
When you are on the login page, tap “Forgot your password?”.
“Did you forgot your password?” the link is located below the password field.
After tapping the forgotten password ?, you will be taken to the “Problems logging in?” page.
On this page, you can either enter your username, email address, or phone number.
Since you do not have access to your email address or phone number, you will need to enter your username instead.
In the first place enter your Instagram username In the “Username” field.
If your account has been hacked and the hacker changed your Instagram username, you will need to find your new username.
You can do this by checking your previous likes or the following list of people following you.
Next, tap Need more help? Instead of “Next”.
Make sure you enter your Instagram username before tapping Need more help?
Otherwise, you will be directed to the Instagram Help Center.
2. Ask for support
After entering your Instagram username and tapping Need more help ?, you will be taken to the “Help us restore your account” page.
On this page, you will see your email address linked to your Instagram account.
If your email address is yours, you can tap Send security code to send the security code to your email.
However, if the email address is not yours, it means that someone has changed it.
Therefore, you will not be able to send the security code to your email.
Instead of tapping “Send security code”, tap “I can’t access this email address or phone number”.
I can’t access this email or phone number at the bottom of the page.
After tapping “I can’t access this email address or phone number”, you will be taken to the “Request Support” form.
Use the form to contact Instagram Support for assistance.
In the first place enter an email address that you want Instagram to contact you.
Make sure you have access to that email address.
Next, enter the email address linked to your Instagram account.
You will then be required fill out a couple of questionnaires.
The first question is “What type of account are you trying to access?”.
If your Instagram account is personal, select the “Personal account for photos of me” option.
Otherwise, choose the option that works best for your account.
The next question is, “What is the reason for this request?”.
Because you have lost access to your email address linked to your Instagram account, select the “I can’t sign in to my account email” option.
If your Instagram account has been hacked, select the My account was hacked option instead.
Then you are required describe the matter which you encounter.
Here is an example description: “Hi, I lost access to my email address and phone number, I need help changing my password.”
Finally, tap “Request support” submit the form to Instagram support.
3. Wait for the Instagram email and follow the instructions
Once you have submitted the form, you must wait for Instagram to respond.
Instagram will contact you with the email you provided.
In most cases, you will receive an email from Instagram within 24 hours.
In an email, Instagram will ask you attach a picture of yourself with a handwritten copy of the code.
You must reply to this email with an attachment to verify your identity.
Make sure the photo has a code, your full name, and your Instagram username.
Also, make sure the photo is well lit, not too small, dark, or blurry.
If you are happy with the photo, reply to the email with attachments.
Once you’ve posted a picture of yourself with a handwritten copy of the code on Instagram, you’ll have to wait for their response.
Then you get an answer from Instagram 24-48 hours.
Make sure there are emails in the spam folder and in the spam folder, as it may have landed there.
The email contains instructions on how to restore your Instagram account.
Follow the instructions to restore your account.
There will be a link to reset your Instagram password by email.
Click the link to reset your Instagram password.
You have successfully learned to restore your Instagram account without an email address or phone number!
If you’ve managed to restore your Instagram account, there are a few things you can do to protect your account.
First, you can enable 2-step authentication.
2-step verification increases the security level of your account.
When someone tries to sign in to your account on a device that Instagram does not recognize, you will receive a login code.
To enable 2-step verification, go to your profile.
Then tap Settings> Security> 2-step verification> Start.
Another way to keep your account secure there is no clicking on shady links.
Some links will take you to a fake Instagram login page.
If you enter your login information, the hacker will gain access to your account.