Not all owners are eligible and not all issues are covered by the program, but several battery-related issues are now covered for the Pixel 4 XL.
Who is eligible?
Customers in Canada, Japan, Singapore, Taiwan, and the United States are eligible for the program.
Notably, Google indicates that the “repair program does not apply to Pixel 4 XL purchased in Australia, France, Germany, Ireland, Italy, Spain or the United Kingdom, where eligible devices will be processed in under their normal two-year manufacturer’s warranty. “
What is covered?
The extended repair program only applies to battery-related issues. Google lists five specific issues:
- Unable to turn on the phone
- Phone reboots or shuts down randomly without reboot or manual shutdown
- Charging with an adapter
- Wireless charging
- The phone battery drains much faster than when it was first used
Google also notes that other damage to your Pixel 4 XL may need to be repaired (at cost) before the company is able to fix the covered issues. So you won’t be able to sneak into a new screen with your free battery patch.