Andrew Hoyle / CNET

The owners of the Pixel 4 XL now discontinued phone benefit from additional support from Google, thanks to a extensive repair program. Spotted earlier by 9to5Google, the extended repair program offers free repairs for up to one year after the warranty expires.

Not all owners are eligible and not all issues are covered by the program, but several battery-related issues are now covered for the Pixel 4 XL.

Who is eligible?

Customers in Canada, Japan, Singapore, Taiwan, and the United States are eligible for the program.

Notably, Google indicates that the “repair program does not apply to Pixel 4 XL purchased in Australia, France, Germany, Ireland, Italy, Spain or the United Kingdom, where eligible devices will be processed in under their normal two-year manufacturer’s warranty. “

What is covered?

The extended repair program only applies to battery-related issues. Google lists five specific issues:

  • Unable to turn on the phone
  • Phone reboots or shuts down randomly without reboot or manual shutdown
  • Charging with an adapter
  • Wireless charging
  • The phone battery drains much faster than when it was first used

Google also notes that other damage to your Pixel 4 XL may need to be repaired (at cost) before the company is able to fix the covered issues. So you won’t be able to sneak into a new screen with your free battery patch.


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