Excerpt from “How I stopped worrying and learned to live with irrationality”: Whatever its form, resistance to any change is essentially an act of self-protection. When an individual perceives that the consequences of a change conflict with their needs and wants, they become anxious and fearful for their future. … Whether or not the circumstances justify such a response is irrelevant. What is important is his negative attitude towards the cause of his anxieties, fears or indignation: the change and / or its perpetrators. Such a process has little to do with intellect, logic and rational thought. Nevertheless, once one engages in a path of resistance, he can easily justify his actions by finding suitable rationalizations. On the other side of the fence, any resistance to change can appear to change makers to be both mystifying and frustrating.
Extract from “Implementing social and technological change programs”: The programs we are committed to, for example those based on issues of poverty, crime, inadequate health care or substandard housing, have clearly failed to bring about meaningful change. … Maybe we just had bad ideas. Maybe we never got involved enough. But a more fundamental criticism will serve us better. The point is, we are simply unable to implement broad social change programs. We don’t understand the process, although we have myths about it, and our inability to understand it compromises our current efforts when it comes to ideas on the right track like pollution and environmental control, annual income. guaranteed and administrative decentralization of social programs.