Facebook group administrators can use new tools to manage their communities, monitor conversations, and learn a little more about their members.

According to Facebook, there are now more than 70 million active administrators and supervisors leading groups around the world.

Here are the new tools Facebook is releasing to help administrators do their jobs more efficiently.

Administrator Home

There is now a simpler and more intuitive way to access all the tools, settings, and features that administrators need to manage a Facebook group.

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The admin home page is a new one-stop shop for administrators where they can:

  • See what needs to be addressed through posts, members, and reported comments
  • Find key tools with a clearer, rearranged layout that shows what’s available in each category.
  • Use new features that will be introduced in the future.

Administrator Assistant

Administrator Assistance is a new tool to help manage conversations and potential conflicts.

It allows administrators to set conditions for automatic monitoring of messages and comments.

These new settings allow administrators to:

  • Limit participation in the group based on several options, such as how long the user has had a Facebook account or how long they have been a member of the group.
  • Reduce ad content by opting out of posts and comments with specific links, and the ability to provide feedback to the author by explaining why the content was disapproved.
  • Use the criteria suggested by Facebook to defend the group from spam, maintain positive conversations, and resolve conflicts within the group.

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In the video, you can see how everything works the same as the Apple iPhone Shortcuts app:

Administrators can browse, add, and modify conditions in Administrator Help to meet the needs of their group.

Administrators have the option to undo certain actions from the Administrator Assistant or to change and refine the terms over time.

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Facebook is testing a new type of moderate alert, called “conflict alerts,” that uses artificial intelligence to detect controversial or unhealthy conversations in a group.

Facebook has new tools for group administrators

Administrators receive conflict alerts as notifications to help them act as quickly as possible.

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In situations where it can help slow down a conversation rather than delete posts or comments, administrators can set temporary restrictions.

For example, administrators can temporarily limit how often certain group members can comment, and control how often comments can be made on specific posts.

Facebook has new tools for group administrators

Membership summaries

Facebook introduces a new member summary feature that allows administrators to see a summary of each member’s activities in the group.

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The member summary can include information such as how many times the member has posted and commented on, or when the post was deleted or muted in the group.

Facebook has new tools for group administrators

Appeal

The new tool allows administrators to resolve conflicts with each other.

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Facebook group administrators can now report violations to content they or other administrators have posted or approved from members, as well as member content.

Facebook will review the petitions to ensure the right decision

Tag group rules

Group administrators and moderators can now mark group rules in comments and messages, making it easier to share and enforce the rules.

Members can also mark certain group rules when notifying messages and comments to administrators.

Source: Facebook newsroom

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